Elo TouchSystems touch monitor Manuel d'utilisateur télécharger pdf (Page 24)

4-17

C HAPTER

HAPTER

ROUBLESHOOTING

Problem Suggestion (s)

No picture. Your touchmonitor may not be getting power.

Make certain that your power strip is plugged into

the wall socket and that the PC and touchmonitor

are plugged in and powered on.

Test the power supply by trying different cables or

a different wall outlet, or by plugging another

appliance into the outlet.

If the monitor's LED is slowly flashing, the

monitor is in standby mode.Push one of the

keyboard keys. Check that the keyboard is

properly connected to the computer.

Ensure that your computer and video card are

properly configured (consult the video card

documentation).

Touchmonitor does not enter power

management mode.

The video signal from the computer does not

comply with VESA DPMS standard. Either the

computer or the graphics adapter is not using the

VESA DPMS power management function.

Screen flickers The screen may seem to flicker when the refresh

rate is less than 75Hz. See the list of recommended

modes in Appendix C, page 23.

Color defects If your color is not uniform, degauss the

touchmonitor as described in Chapter 3, page 15,

and make sure that the touchmonitor is at least 12

inches from any other electrical equipment.

Picture appears to be ghosting. Make certain there is a good connection between

the touchmonitor and the computer.

Picture is not centered. Read about adjusting your touchmonitor picture

and make the appropriate adjustments.

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Elo TouchSystems touch monitor Manuel d'utilisateur Page 24